Payment, Shipping, and Return Policy

Payments

Accepted Methods of Payment

  • Credit Card (Visa, Master Card, American Express, Discover)
  • Check/Money Order
  • Paypal
  • Credit Card Charges

Your credit card or Paypal account will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
 

Mailing Address For Check/Money Order

If paying by check or money order please do not place an order online. Call us at 706-548-4382 to place your order.

Dasfenster
103 E Meadow Dr
Athens GA 30605
USA

Shipping

Shipping Rates

The rate charged for the shipping of your order is based on the weight and/or size of your products, and your location. These charges will be added to your order according to the shipping and handling listed for the products you have added to your order. For orders with multiple items, shipping charges will start with the highest item shipping and $2.00 for each additional item ordered. Any questions please email orders@dasfenster.com or call 706-548-4382. For Canadian orders please call 706-548-4382 for an exact shipping rate.
 

Shipping Policy

Turnaround:
All orders are processed within 7 business days : Monday – Friday 9am – 4pm.
Carriers:
We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx

Returns

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
*****Please email info@dasfenster.com or call 706-548-4382 to issue a return
 

Return Exceptions

Magazine subscription are non refundable. Food items can not be returned if they are opened. No returns on DVD’s unless defective. No returns or refunds accepted on Closeout items.
 

Shipping Fee on Returns

We do not refund the original shipping and handling that you paid on the order.

Backorders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order.

Please Call 706-548-4382 for any questions regarding payment, shipping, or return policies.

Search our variety of products using the Product Categories list below.